leny

remboursement

Darty | ordinateur toshiba
leny le 07/07

bonjour,le 23 mai j ai acheté un ordinateur.Suivant mon choix la livraison était gratuite. Après avoir réglé je me suis rendu compte que le debit était superieur de 9,90frais de livraison.De suite j ai fait un mail en joignant capture d écran comme quoi la livraison était gratuite.La facture a d ailleurs était établie sans les frais de livraison.Depuis 29 mai plusieurs mail restés sans réponse. 2 communications tel.CT ce montant a été indiqué remboursé???Je me retrouve avec facture de 549 eur au lieu de 558,90...9,90 dans la nature...et pas une seule réponse a mes mails???

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  • Anonyme
    Publiée le 03/10/2017 à 23:25:37 par Anonyme

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